It is a truism of employment law that most cases settle at the mediation stage. Mediation is an alternative dispute resolution process used to resolve numerous types of employment disputes, such as wrongful dismissal claims.  

When mediation happens, the difference between a successful and unsuccessful mediation comes down to the parties’ preparation. Being properly prepared, understanding the importance of flexibility and creativity, and taking advantage of the opportunity to settle are all important tips for a successful mediation.


Often, the failure to properly prepare is the reason for an unsuccessful mediation.   

Many cases can be resolved through alternative dispute resolution methods – such as mediation – avoiding the costly, time-consuming, and stressful litigation process.

How can Zeilikman Law help?

We have been successful at settling numerous cases at the mediation stage by negotiating favourable deals for our clients. This is because our experienced lawyers understand the benefits of resolving a dispute through the mediation process in a confidential and cost-effective matter. 

We will provide strategic and legal advice throughout the mediation process and assist in the selection of an appropriate and mutually acceptable mediator.

At Zeilikman Law, we approach these issues with logical and creative solutions. Our experienced lawyers will effectively prepare for the mediation, and be there throughout each step of the process. We have the know-how to navigate through the psychology of any given dispute.

Request a consultation today!

Legal Receptionist

Zeilikman Law is an employment law firm located in Vaughan, Ontario. We are looking to hire a legal receptionist to join our firm. Preference will be given to candidates who have experience working as a receptionist at another law firm.

Location: Vaughan, Ontario.

Start Date: Immediately.

Hours: Monday to Friday, 9 am to 5 pm. Full time. In-person only. This is not a remote work position.

Wages: 35,000 to 40,000 per year.

Duties and Responsibilities:

  • Manage our firm’s multi-line telephone system to receive incoming calls.  Screen incoming telephone call inquiries to determine the nature of the telephone call and provide standard information related to our legal services.  Take and deliver messages and route incoming telephone calls to the appropriate staff person.
  • Answer general inquiries coming from the firm’s social media and website email.
  • Welcome in-person visitors upon arrival.  Direct visitors to the appropriate staff person and / or office or boardroom.
  • Organize in-person visitor schedule to prevent overlap and multiple bookings.
  • Receive, sort, and distribute daily mail and deliveries.
  • Arrange for couriers.
  • Keep front reception, kitchenette area and boardroom tidy.
  • Perform various clerical duties such as filing, photocopying, and faxing on an as-needed basis.
  • Process client or other payments.
  • May be asked to run minor errands outside of office such as attending post office to arrange a courier or pick up mail.
  • May be asked to assist other law clerks or lawyers of the firm as required and as appropriate.
  • Any other basic administrative duties or tasks as deemed appropriate.

Required Skills:

  • Basic knowledge of general office procedures including filing, faxing, and printing and copying.
  • Basic word processing computer skills.
  • Proficient in receptionist and telephone practices, etiquette, and decorum.
  • Professional attitude and appearance.
  • Excellent organizational skills.
  • Positive customer service attitude is a must.
  • Must be able to maintain confidential and sensitive information.

Education and Experience:

  • Highschool diploma or equivalent.
  • 1 – 2 years’ experience in an office setting with an emphasis in accounting, reception or clerical work is required.   We would prefer experience in a law firm environment.

Applications for this position should be sent via email to jennifer@zeilikmanlaw.com. All applications should include a cover letter, resume and at least two references. Only successful candidates will be contacted.