Consultation Process

Our consultations at Zeilikman Law are almost never shorter than an hour as they are detailed and thorough. We strive to give all our prospective clients the best possible legal service that we can. Our lawyers review all documents provided to them by the prospective client including the employment contract. We go over the client’s full factual narrative in the matter so that we have a concrete picture of the background of the case at hand, which often includes complex fact situations especially in matters that involve harassment or human rights concerns. Simply put, our consultations ensure that our prospective clients have the best possible value for their meeting with a lawyer.  

One of our aims in the consultation process is to make sure that the prospective client has a full understanding of the legal principles at play in their matter including what their legal rights or obligations may be. We do not use any vetting agents or other “legal representatives” – you will deal directly with a licensed lawyer once you have committed to a consultation.

Our consultations are carefully prepared and crafted. In the vast majority of cases individuals come out of the consultation with a solid next-step plan whether it be to continue down the road toward litigation or not – we will give you our honest opinion about your case (good or bad). We will also review the different ways in which prospective clients can retain our firm including setting out how Zeilikman Law bills its clients and how things like retainer agreements, contingency arrangements, etc. work. You can review our Legal Fees page to learn more about our billing practices in advance.

In the course of the consultation we will discuss with you anything that relates to your legal matter in broad and specific terms. For instance, if you are an employee we will discuss with you what happens if you have already received a severance package from your employer and whether it makes sense to pay our firm to obtain additional compensation. If you are an employer dealing with a workplace concern, we will discuss with you your legal obligations and the types of liability exposure you may be facing. If you are a professional who is facing disciplinary sanction from a regulatory body, we will address what such a process may entail and the legal avenues that may be involved to resolve your legal matter.

At the conclusion of the consultation, you will decide if you want to move forward with signing a retainer agreement with us or not. There will be no pressure on our end and you are not obligated to sign-up unless both you and our firm feel comfortable working with each other.

Prior to the COVID-19 pandemic, the consultation was always in-person at our office. We loved having prospective clients come to our boardroom. We think it’s important to meet with a lawyer in-person if possible given the seriousness of the relationship and level of comfort needed with the lawyer and the prospective client. Since COVID-19, we began to offer zoom meetings or over-the-phone consultations which most people prefer and which have not affected the quality of our consultations. However, we can offer in-person consultations depending on the comfort level of the prospective client and the need to conduct the consultation in-person.

Legal Receptionist

Zeilikman Law is an employment law firm located in Vaughan, Ontario. We are looking to hire a legal receptionist to join our firm. Preference will be given to candidates who have experience working as a receptionist at another law firm.

Location: Vaughan, Ontario.

Start Date: Immediately.

Hours: Monday to Friday, 9 am to 5 pm. Full time. In-person only. This is not a remote work position.

Wages: 35,000 to 40,000 per year.

Duties and Responsibilities:

  • Manage our firm’s multi-line telephone system to receive incoming calls.  Screen incoming telephone call inquiries to determine the nature of the telephone call and provide standard information related to our legal services.  Take and deliver messages and route incoming telephone calls to the appropriate staff person.
  • Answer general inquiries coming from the firm’s social media and website email.
  • Welcome in-person visitors upon arrival.  Direct visitors to the appropriate staff person and / or office or boardroom.
  • Organize in-person visitor schedule to prevent overlap and multiple bookings.
  • Receive, sort, and distribute daily mail and deliveries.
  • Arrange for couriers.
  • Keep front reception, kitchenette area and boardroom tidy.
  • Perform various clerical duties such as filing, photocopying, and faxing on an as-needed basis.
  • Process client or other payments.
  • May be asked to run minor errands outside of office such as attending post office to arrange a courier or pick up mail.
  • May be asked to assist other law clerks or lawyers of the firm as required and as appropriate.
  • Any other basic administrative duties or tasks as deemed appropriate.

Required Skills:

  • Basic knowledge of general office procedures including filing, faxing, and printing and copying.
  • Basic word processing computer skills.
  • Proficient in receptionist and telephone practices, etiquette, and decorum.
  • Professional attitude and appearance.
  • Excellent organizational skills.
  • Positive customer service attitude is a must.
  • Must be able to maintain confidential and sensitive information.

Education and Experience:

  • Highschool diploma or equivalent.
  • 1 – 2 years’ experience in an office setting with an emphasis in accounting, reception or clerical work is required.   We would prefer experience in a law firm environment.

Applications for this position should be sent via email to jennifer@zeilikmanlaw.com. All applications should include a cover letter, resume and at least two references. Only successful candidates will be contacted.