Arbitration is an alternative dispute resolution process used when there is a dispute for the issue to be resolved by an impartial third party. Most arbitration cases in Ontario are governed by the Arbitration Act, 1991 (“Act”), and decisions made by the arbitrator are final and binding either by agreement by the parties or the governing legislation. 

The process of arbitrations is similar to that of trials, as opposed to mediations. In arbitrations, parties can call witnesses, and evidence can be given under oath. However, arbitrators under the Act can govern their own process and rule on his or her jurisdiction.


It is becoming increasingly common for employers to include arbitration clauses in individual contracts of employment, especially in large corporations. Such arbitration clauses may be beneficial in select circumstances as they can help save time and money and maintain a modicum of privacy when there are disputes in the employment context, specifically with highly paid executive employees and larger employers.

Arbitrations are also a staple of the unionized workplace. Provincial unionized employers in the Province of Ontario are governed by the Labour Relations Act, 1995, and the collective agreement.

How can Zeilikman Law help?

Our experienced lawyers understand the benefits of arbitration, however, also the risks and difficulties associated with the process. We will provide strategic and legal advice throughout the arbitration process and assist in the selection of an appropriate arbitrator. 

Our experienced lawyers will effectively prepare for the arbitration, and appear before the arbitrator and arbitration boards.

At Zeilikman Law, our lawyers can also help employers draft arbitration clauses that are enforceable to ensure the most timely and cost-effective solution to disputes.  

Request a consultation or call us at 905-417-2227.

Legal Receptionist

Zeilikman Law is an employment law firm located in Vaughan, Ontario. We are looking to hire a legal receptionist to join our firm. Preference will be given to candidates who have experience working as a receptionist at another law firm.

Location: Vaughan, Ontario.

Start Date: Immediately.

Hours: Monday to Friday, 9 am to 5 pm. Full time. In-person only. This is not a remote work position.

Wages: 35,000 to 40,000 per year.

Duties and Responsibilities:

  • Manage our firm’s multi-line telephone system to receive incoming calls.  Screen incoming telephone call inquiries to determine the nature of the telephone call and provide standard information related to our legal services.  Take and deliver messages and route incoming telephone calls to the appropriate staff person.
  • Answer general inquiries coming from the firm’s social media and website email.
  • Welcome in-person visitors upon arrival.  Direct visitors to the appropriate staff person and / or office or boardroom.
  • Organize in-person visitor schedule to prevent overlap and multiple bookings.
  • Receive, sort, and distribute daily mail and deliveries.
  • Arrange for couriers.
  • Keep front reception, kitchenette area and boardroom tidy.
  • Perform various clerical duties such as filing, photocopying, and faxing on an as-needed basis.
  • Process client or other payments.
  • May be asked to run minor errands outside of office such as attending post office to arrange a courier or pick up mail.
  • May be asked to assist other law clerks or lawyers of the firm as required and as appropriate.
  • Any other basic administrative duties or tasks as deemed appropriate.

Required Skills:

  • Basic knowledge of general office procedures including filing, faxing, and printing and copying.
  • Basic word processing computer skills.
  • Proficient in receptionist and telephone practices, etiquette, and decorum.
  • Professional attitude and appearance.
  • Excellent organizational skills.
  • Positive customer service attitude is a must.
  • Must be able to maintain confidential and sensitive information.

Education and Experience:

  • Highschool diploma or equivalent.
  • 1 – 2 years’ experience in an office setting with an emphasis in accounting, reception or clerical work is required.   We would prefer experience in a law firm environment.

Applications for this position should be sent via email to jennifer@zeilikmanlaw.com. All applications should include a cover letter, resume and at least two references. Only successful candidates will be contacted.